Tekla Perry writes:
productivity is hard to measure," said Peter Seibel, the tech lead of Twitter's engineering effectiveness group. "But we certainly can harm it." Seibel spoke this week at the @Scale conference in San Jose, hosted by Facebook. He says in large companies one third of software engineers shouldn't be working on the company's products, but should be dedicated to making other engineers more effective. "As an industry we know how to scale up software," he said. "We also know how to scale up organizations, to put in management that lets thousands of people work together. But we don't have a handle on how to scale up that intersection between engineering and human organization. And maybe we don't understand the importance of that. We massively underinvest in this kind of work."
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